Privacy & Terms
Apex Exterior Cleaning ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or request our services.
Information We Collect
We may collect information you provide directly, including:
- Name, email address, and phone number
- Service address and property details
- Service preferences and any notes you submit
- Booking and appointment information
We may also automatically collect limited technical data such as your IP address, browser type, and pages visited, to help us improve our website.
How We Use Your Information
- To provide quotes, schedule, and deliver our services
- To communicate with you about appointments and requests
- To respond to inquiries and provide customer support
- To send updates or promotions (only with your consent)
- To improve our website and services
How We Share Information
We do not sell your personal information. We may share it only with trusted service providers who help us operate our business (such as scheduling or communication tools), or when required by law.
Data Security
We take reasonable measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
You may request to access, update, or delete your personal information at any time by contacting us at [email protected].
Cookies
Our website may use cookies and similar technologies to enhance your browsing experience. You can disable cookies through your browser settings.
Contact Us
If you have questions about this Privacy Policy, contact us at [email protected] or (913) 850 1926.
These Terms of Service ("Terms") govern your use of the Apex Exterior Cleaning website and the services we provide. By using our website or booking our services, you agree to these Terms.
Services
Apex Exterior Cleaning provides exterior cleaning services including window cleaning, solar panel cleaning, power washing, and soft washing. Service availability and pricing may vary based on property type, condition, and location.
Quotes & Bookings
- Quotes are estimates and may be adjusted after on-site assessment.
- Bookings are confirmed once we acknowledge your requested date and time.
- We reserve the right to reschedule due to weather or safety conditions.
Payment
Payment is due upon completion of service unless otherwise agreed in writing. Accepted payment methods will be communicated at the time of booking.
Cancellations
Please provide reasonable notice if you need to cancel or reschedule. We may apply a cancellation fee for appointments cancelled with insufficient notice.
Satisfaction Guarantee
We stand behind our work. If you are not satisfied with the results, contact us within a reasonable period and we will make it right in accordance with our guarantee.
Liability
Apex Exterior Cleaning is fully insured. We are not liable for pre-existing damage, defects, or conditions disclosed or discovered during service. Our total liability is limited to the amount paid for the specific service in question.
Property Access
You agree to provide safe access to the property and an operational water source where required. Please secure pets and notify us of any hazards in advance.
Changes to These Terms
We may update these Terms from time to time. Continued use of our website or services constitutes acceptance of the updated Terms.
Contact Us
Questions about these Terms? Reach us at [email protected] or (913) 850 1926.